Welcome to the IshigakiGluta.com website terms and conditions. By accessing this website and/or placing an order, you agree to be bound by these Terms and Conditions. If you do not wish to accept our terms and conditions you should not continue to use this Website.

You will be able to access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register.

We may revise these terms and conditions at any time by updating this posting. You may wish to check this Website from time to time to review the terms and conditions.

1. Ordering
You are deemed to place an order with us by ordering via our online checkout process or pay directly to us thru banks, money transfers other modes of payment stated in Payment Options. We will send you an order acknowledgement, detailing the products you have ordered and payment method you have choose.

Our acceptance of an order takes place when we received the payment and dispatch the order, unless we have notified you that we do not accept your order or you have cancelled your order.

We may refuse to accept an order:
(a) where goods are not available;
(b) where we cannot obtain authorization for your payment;
(c) if there has been a pricing or product description error: or
(d) if you do not meet any eligibility criteria set out in our terms and conditions.

Products are available the time you place the order. We cannot control the volume of orders and payments. We advise to confirm us tru text if the product is still available before paying, specially if you have not paid same day you place your order.

2. Pricing
Price are correct at the time of ordering, however we reserve the right to change prices on the website from time to time.

3. Cancellation and Return Policy

  • The customer must TEXT IshigakiGluta.com (0999 503-5438) and request authorization before returning any merchandise.
  • The customer is responsible for the shipping costs.
  • Refunds will be deducted by other costs incurred and will be issued upon receipt of the item/s in Good Condition stated below.

Customer may return new, with all seals intact, unopened items within 7 days from the day we ship the item to you. Opened products will not be refundable.

  • Items should be returned in their original product packaging. The buyer will need to pay for the return shipments. All refunds go to the original purchaser. A refund will be issue after the merchandise is received by IshigakiGluta.com.
  • The rights to return the goods to us will not apply in the following circumstances,
    (a) in the event that the product has been used and not in a re-sellable condition;
    (b) the return has not been authorized by us.

    (c) Customer must be 100% decided before purchasing our merchandise. We will not accept returns if after you received the item and decide that you don’t like the merchandise.

  • If you wish to cancel your order you can notify us by TEXT before we have dispatched the goods to you.

Return Procedure

  • To return a product, please TEXT IshigakiGluta.com (0999 503-5438) within 7 days of receiving your order, product details that you wish to return and the reason for the return.
  • We will not refund any product that is incomplete or not in re-sellable/usable condition unless faulty. Items returned to us not in re-sellable/usable condition may be returned to you and may incur additional postage charges.

4. Non-Delivery / Out of Delivery Zone Address

Because goods are shipped by post, delivery times are often out of our control. In some circumstances it can up to 4 days for you to receive your order. If you have not received your order after a period of 4 days, contact us tru TEXT. For Out of Delivery Zone address, input LBC branch address in the Delivery Address, not your personal address and put a note that it should be LBC BRANCH PICKUP. If it happens that you made us ship your package to your home/office address but it was Out of Delivery Zone, when the package returned to us, we will charge you shipping fee to reship your package.

5. Insurance

The products are inspected and shipped in good condition and accurate number before we deliver. We shall not be liable for loss or damage of a package. Insurance of the package is not inclusive in our price. If you want to Insure (avail insurance) your package kindly contact us before scheduled shipment.

6. License

Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us.

no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.

Any rights not expressly granted in these terms are reserved.

7. Visitor Material and Conduct

Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this Website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non- commercial purposes.

You are prohibited from posting or transmitting to or from this Website any material:
(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory,  menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;
(b) for which you have not obtained all necessary licences and/or approvals;
(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the Philippines; or
(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data  or other malicious software or harmful data).

We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of this terms and condition.

8. Registration 

Each registration is for a single user only. We do not permit you to share your username and password with any other person nor with multiple users on a network.

Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.

We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.

9. Disclaimer

while we endeavor to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.

The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.

10. Liability 

We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.

Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence; (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.

If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.